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Data Controller: Nemivia, publisher of nemivia.com — contact@nemivia.com.
Data Collected We collect the data you provide to us during an order or contact: name, surname, postal address, email, phone number, as well as order information. Payment data is processed directly by our secure payment providers and is not stored by us.
Purposes Your data is used to: process and deliver your orders, provide customer service, send you tracking information and, with your consent, commercial communications.
Legal Basis Performance of contract (orders), consent (newsletter, cookies), and compliance with legal obligations (invoicing, accounting).
Retention Period Order data is kept for as long as necessary for the business relationship then archived in accordance with legal obligations (especially accounting, up to 10 years). Marketing data is kept until you withdraw your consent.
Recipients Your data may be transmitted to our strictly necessary providers: hosting (Shopify), carriers and logistics providers, payment solutions, email tools. These providers act as data processors and are bound by confidentiality.
Your Rights You have the right to access, rectify, erase, object to, restrict, and port your data. To exercise these rights, write to contact@nemivia.com. You can also contact the CNIL (www.cnil.fr).